We have a combined 25 + years of experience in Guardianship, and even more in the field of disability services. We are Texas Board Certified Guardians, Licensed Master Social Workers, Registered Nurses, Certified Life Coaches, and have multiple graduate degrees. We renew our Guardianship Certification every 2yrs with the JBCC by attending and conducting approved trainings and continuing education. We deliberately hire candidates with diverse working backgrounds so we have a wealth of knowledge and expertise to draw on. Above all, we love working with people and our passion for Guardianship drives us to work harder.

We bill $105hr and .655 cents per mile for mileage reimbursement. This is the standard rate for professional guardians and is less than most geriatric case managers. We do not have a minimum charge or mandatory minimum for time, we simply bill for the time we spend and we strive to be as efficient as possible. For people seeking to name us as Agent under Medical POA in their estate plans we charge $500 annually until such a time that our services are needed. This fee covers one in-person meeting and file maintenance.

That’s what we’ve been doing all day, every day, for over a decade. Knowing how to communicate with people with dementia is one of the things that makes us so great at our job.

We are required by law to see our clients at least once a month, but we prefer to see our clients more frequently than that. Better supervision = better care. We are careful with our time as to not create unnecessary costs to their Estates. Most of our visits occur 2-3x a month.

We typically work during normal business hours (Monday through Friday, 8am-5pm) but we are on call 24hrs a day 7 days a week. Sometimes we choose to work on the weekends because our clients need to be seen at that time or it makes more sense for our own family’s schedules. Our time with our own families is invaluable, so we try to not respond to issues outside of our chosen working hours unless it’s urgent.

The vast majority of our cases involve complex family dynamics or family dysfunction. Simply put, most happy and harmonious families don’t need a private Guardian to intervene. We have seen and heard it all. Many. many of our clients have a mental health diagnosis in addition to a primary diagnosis of dementia, traumatic brain injury, or intellectual disability.

Absolutely. We want the family members of our clients to be informed about their loved one, and their insight and values are hugely important in our decision making process. That being said, we often have to navigate family members who disagree about care decisions and ultimately prioritize the wishes and best interest of our clients. Sometimes the behavior of a family member prevents us from being able to work with them, such as when there has been abuse or neglect of our client. If the family members of our clients can’t be kind and courteous toward us we may also choose not to communicate with them. We will never be less than respectful to our clients and family members, and we expect the same from them.

We use a decision making principle called “Substitute Judgment,” followed by “Best Interest.” We first ask ourselves and collaterals what decision would our client have made for themselves, if they could make that decision. Simply put: what would he/she want? The next question we have to ask is “What is in his or her best interest?” Throughout that process, we are talking to our clients, talking to their caregivers and doctors, and talking to family members. We aren’t perfect but we always try to have a wholistic view of the situation. Lastly, we do everything we can to protect our clients’ freedom and rights while protecting them from harm. If it sounds like tight-rope walking, it’s because it is!

We never align ourselves or contract with one specific care facility or caregiving agency. Every choice is made on a case by case basis based on our clients’ needs. We never accept “kick-backs” or incentives from providers. We are continually updating our resource list and eliminating providers who aren’t meeting our standards.

We will happily give you the names and contact information of probate attorneys and service providers for references. Confidentiality prevents us from sharing the names of our clients or their family members.